Were you ever sitting in the hospital Family Room?  Alone. Terrified. Only yards away is the OR. Your mother is there. Your mother! Scenes flash through your mind. The time she held you tight while you cried because your pet goldfish had died. The time she ran out late at night to buy you the soda you needed for the siyum and had forgotten to mention till the last minute. And now she is lying helpless on an operating table. You’re so scared.  They said it will take only 45 minutes. It’s been almost an hour. What’s going on???! Is she ok? Maybe they were just delayed in starting? Maybe. But your imagination is not letting you relax. You try to go back to your prayer book. But the letters are blurred. It’s hard to see through tears.  You have to know! But who can you ask? The lady at the desk? Surely not her. She bit your head off when you asked her where you can charge your phone.

You look up from the prayer book. There standing in front of you is a kindly looking woman in an Ezer Mizion jacket. With a smile. And a cup of hot coffee in her hand. “What would you like to go with the coffee…a Danish? Slice of sponge cake?”

Coffee garnished with caring and compassion

You extend your hand gratefully and reach for the ever-so-welcome coffee.

“Do you have someone in the OR? Would you like me to check on how things are going for you?” she asks gently.

Is this a dream, you wonder.  In moments she returns with reassuring words. All is fine with your mother. They’re finishing up and the doctor will be out soon to speak to you. They weren’t able to start on time and that’s why they’re a little late. Nothing to worry about. Now what kind of cake can I get you?”

Suddenly you’re starved. “A cinnamon Danish. No, make that two!”

 Recently ten of our new volunteers finished their training and went into action at Hadassah Ein Kerem Hospital. From now on, when a person undergoes surgery, his family members will no longer have to worry alone. Our volunteers will be there to act as liaison between the staff and the family member providing reassurance and the comfort of an energizing snack to take the place of the breakfast you were probably too nervous to eat. We certainly hope none of your loved ones will be in need of surgery. But if they will be, we’ll be right there with you.     

Training as liaisons between family and surgical team

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