When things go smooth, we tend to forget that it may not be the norm everywhere. Should we move to a different location, our expectations may be in for a shock. A man recovering from a broken leg is released from the hospital to complete his recuperation at home. He is given the necessary equipment upon his release. Of course. How else can he manage?! It wouldn’t occur to us to think differently. Unless we move to another country. In Israel, the released patient is accompanied with – nothing. He is on his own. Insurance will cover certain items but the roll of red tape is l-o-o-o-o-ng. If he is unable to purchase or borrow, what is he to do?
Ezer Mizion, the answer to so many problems, maintains a Service Hub in many hospitals. A family member can stop by and a friendly, trained rep will provide him with what is needed at no cost until he has recuperated or the insurance sends a replacement. Medical advice is also available at the Hub through the Ezer Mizion Medical Referral Division. At the Hub, he can discuss obtaining a home aide from Ezer Mizion’s Home Attendant Division. Should he need transportation that will accommodate mobility challenges, that, too, can be arranged at the Hub through Ezer Mizion’s Transportation Division. Ezer Mizion Linked to Life Division will arrange rides for family members to visit him while he is hospitalized. Do the family members require meals while they are at his bedside? A quick stop at the Service Hub can have that arranged via Ezer Mizion’s Food Division. Is the family worn out and in need of volunteers to take over shifts at the hospital? This also will be taken care of at the Service Hub. In short, the Hub is the liaison between the bewildered, exhausted, often helpless family and Ezer Mizion’s many services.
Recently Ezer Mizion’s Modi’in Ilit branch coordinated the inauguration of Ezer Mizion’s Service Hub at the Shamir – Assaf Harofeh Hospital to serve patients and their families.
The event took place in the plaza near the hospital’s Emergency Room, with the participation of Israel’s Chief Rabbi David Lau shlita, Ezer Mizion International Chairman Chananya Chollak, Hospital Director Dr. Osnat Lev-Zion Korach, hospital department heads, medical and administrative staff, and directors of other Ezer Mizion branches and services.
Stirring speeches were delivered. Everyone wished Ezer Mizion’s Modi’in Ilit Branch administrators much success with the project and congratulated the trained volunteers. Wishes were expressed for additional collaborations in the future and that the service hub that was opened should provide a response for every person who needs assistance in the hospital and following release.
Rabbi Chollak was given the honor of affixing the mezuzah in the room designated as the on-site branch service hub. He blessed the hospital and branch administrators for joining together with Ezer Mizion to better the situation for the hospital patient and his family.