Recap: They were there. They lay in the hospital beds, or sat next to family members for long hospitalizations. They know exactly what it feels like — the paralyzing fear, the loneliness, and the helplessness.

Hospital patients and their families become volunteers

They know the importance of a sister’s outstretched hand, accompanied by a genuine sense of partnership and the knowledge that even though you walk in the darkness — you are not walking alone.

We turned to five volunteers who had been on the other side, on the dark, painful side, and who promised that the moment they were able to, they’d help others — and then carried out their promise.

Riva Levi, 39, married, with five children

Riva got to know Ezer Mizion through her father’s  hospitalization. Every day, the Ezer Mizion volunteers would bring her and her family tea, coffee, and pastries “I had no idea how significant this help is. And then, suddenly, I was in that position myself, on the receiving end. That’s when I decided to join to help people who were going through what we went through with my father.” When Riva’s father passed away, she decided to take upon herself to help others, l’iluy nishmato (for the merit of his soul). “I help bring clothing for ironing, drive patients to their doctor, and bring hospitalized patients things that they needs. “Sometimes, when you are in a situation of distress, the only thing you need is to know that you’re not alone.”

Batya Amsel, 35, mother of five sons and a nurse by profession

Batya came to know Ezer Mizion during her husband’s illness. Since neither she nor her husband had a driver’s license, they benefited on a regular basis from the Transportation Division who helped them get to the hospital and back. “It is hard for me to describe the relief and the heartwarming feeling given by the volunteers after a draining stay at the hospital,” she shared.

Over the years, she prayed to be on the giving end.  She learned how to drive and her first trips were for others, via Ezer Mizion. She’s been volunteering for over a year, with a sense of mission. “You cannot take away the pain of the hospital from patients and their families, but you definitely can ease and sweeten the experience.”

Ido Bennett, 25, from Raanana

Ido met up with Ezer Mizion eight years ago, when he was stricken with cancer

He calls Ezer Mizion “my second family.  During treatments, the volunteers were there with him at every given moment. During one of the summer vacations, he joined Ezer Mizion’s retreat, together with his family. “On the last day, Rabbi Chollak got on stage. He told us that his dream is to see us, the patients, coming to the retreat one day as volunteers.. “This sentence buzzed in my head like a bug. I decided that I was going to recover and go over to the other side and volunteer.”

Today Ido volunteers for Ezer Mizion. And this year, he joined the staff and volunteered in the summer retreat, precisely where he’d gone as a patient. His dream had come true. “I joined Ezer Mizion because I know that nothing else interests them beyond doing good. And I knew that through them, I’d be able to give to others, precisely as they gave to me. To know that you have the power to help others — there’s no better feeling than that.”