As a service for residents of Modi’in Ilit and guests from the South, the local branch of Ezer Mizion began operating a telephone “Hot Line” that can be called 24 hours a day to obtain advice and guidance on topics relating to the emergency situation.
These days, many parents and educators are confronted by children’s fears and anxieties, as well as other responses stemming from the security situation. Not always do they know how to deal with these incidents – what is the right thing to do and how best to respond.
In response to this need, the local branch of Ezer Mizion opened an emergency telephone line which can be called twenty-four hours a day. The operators staffing the line are trained to give guidance, counsel, and support in areas that commonly arise as a result of the sensitive security situation. Generally, after speaking with them, the callers have a clearer idea of how best to conduct themselves and can cope better with the frightened child, hysterical teen, and so on.
Residents of the city, as well as out-of-town guests who are here temporarily due to the situation, are welcome to call at any time – 1-800-888-910 – and will receive an appropriate response to their questions.